Operations & Client Relations Leader for a Rapidly Growing Partner for Interior Designers

Area : Los Angeles, CA

Description :

Our client is the leading partner for interior designers and developers when it comes to transportation, storage, and installation of the finest homes, offices, museums, galleries, and hotels. Their fleet of vehicles and local storage warehouses are well-coordinated, and driven by a customer-first mission. They are seeking an Operations & Client Relations Leader to manage the company‚Äôs transportation logistics. Working closely with the operations team, this role will be responsible for transportation planning and management.   

This is an in-office position in Los Angeles. 
Advanced Spanish proficiency is required.

- Oversee and manage logistics utilized in transportation of customers' products and internal facilities, communicating with drivers and fleet team to ensure efficiency and safety
- Act as a master in Project Management: build and follow through on timelines, understand and utilize resources available, and set expectations for the team

- Work closely with the operations and sales team to ensure customer orders are being delivered on time and according to customer specifications
- Ensure the most effective logistics and end-to-end distribution for customers
- Develop and maintain the best practices for all logistics-related aspects of the business

- 5+ years of client logistics/transportation experience, including at least 3 years in a managerial role overseeing a large team
Advanced Spanish is required

- Preference for candidates with advanced & Masters degrees and/or experience in the Armed Forces / Military
- Interest or experience in interior design, luxury home development, and fine art preferred
- Strong interpersonal and motivational team facilitation, and client service skills
- Results orientation is extremely important
- Excellent problem-solving skills and leadership qualities
- Ability to work with all levels of company staff
- Comfortable delivering frequent direct written and oral feedback
- Proficient with computer programs including Microsoft Outlook, Word, and Excel
- Professional appearance and serve as a positive company image to the public

Compensation: $110-$150k; DOE

Published : Jan 13, 2023

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