Operations Manager for a Commercial Real Estate Brokerage

Area : Los Angeles, CA

Description :

Our client is a Top Producing Commercial Real Estate brokerage and asset management company based in Los Angeles. For 20+ years, they have provided LA multi-family real estate investors with the highest-in-class advisory services throughout Southern California. They are looking for a highly driven, diligent, and ambitious Operations Manager who is ready to roll up their sleeves and manage the day-to-day operations of their busy office.

This position may either be fully in-person in our client's office (Los Feliz) OR hybrid... potentially fully remote for the right person and circumstances.


- Create Structure: You will play an essential part in continuing to build the business. You will develop systems/procedures that create leverage for the team and business. You will provide the bandwidth the team needs to increase volume/profit. You will also collect, track, and report productivity numbers for the team

- Lead the team: You will be responsible for setting priorities for the day, running team meetings 5+ times a week, training and supervising your team to a high level of accountability, and delegating tasks accordingly. The importance of your role in the accountability process cannot be overstated. You will hold all team members accountable for production and results, and therefore you must be capable of holding yourself accountable as well

- Manage Transactions: You will play a key role in managing transactions from Contract to Close. This includes escrow and title coordinating, reviewing contracts and other supporting documents for completion, client interaction, and ensuring compliance on the file

- Fiscal Management: Using QuickBooks you will manage the company budget, banking, track sales, and review the monthly P&L report. You will perform asset analysis as well as optimize expenses and make recommendations on how to increase profitability

- Support and Serve: You will provide an executive level of administrative support to the Business Owner in this role. You will manage and protect his time to help ensure that he can focus on his dollar productive activities. You will act as a Gatekeeper; your team members will count on you to keep them informed regarding challenges and issues that need to be handled but otherwise keep them free from distraction. You will act as an Integrator, realizing the unique contributions and ideas that the Business Owner has and filtering/translating those ideas into functional plans for the company

- Asset Management & Acquisitions/Dispositions: Overseeing and collaborating with the third-party property management team(s) to ensure the best possible performance across our investment portfolio

- Bachelors degree; MBA a plus

- Off-the-charts organizational skills and project management experience

- Comfort integrating all major operating functions of the business, ensuring everyone is rowing in the same direction, and juggling multiple projects efficiently – all while staying focused and positive

- Keen problem-solving skills - comfortable with conflict and able to resolve issues practically and efficiently

- Superior communications skills in verbal and written form

- Track record of effectively collaborating with a Business Owner or executive to turn their vision into operational plans for the company

- Excellent analytical skills, comfort working with numbers, and proficient with Excel/QuickBooks

- Detail-oriented, coachable, and are eager to learn new things in a high-growth, high-performance environment

Published : Feb 10, 2022

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