Operations Manager/Director for a D2C Skincare Brand

Area : Los Angeles, CA

Description : Our client is a D2C skincare brand focused on creating top-quality and cruelty-free products at an affordable price. They've experienced rapid growth since their launch, and are seeking an Operations Manager/Director to directly assist the COO with procurement, fulfillment and logistics.


As part of the Operations team, you will:

- Manage and oversee daily execution of company operations, including procurement, inventory management, order management, and logistic

- Monitor order flow between Shopify, order management system and 3PL to ensure that target fulfillment rates and metrics are met

- Build and maintain strong working relationships with all contract manufacturers, suppliers, and 3PL partners to effectively manage inventory throughout the supply chain

- Manage the purchasing process to ensure that optimal inventory is in place to support the company’s growth objectives

- Review demand requirements and develop component procurement strategy to support finished good Purchase Orders

- Work proactively to ensure best practices are shared and upheld across the entire operations team


- Bachelor's degree, preferred

- 5-8 years of supply chain operations experience preferred

- Procurement/ ERP system experience preferred

- Experience in the D2C space, required (consumer goods focus a big plus)

- Previous hands-on experience dealing with logistics, inventory, and purchasing processes

- Previous experience managing and mentoring more junior colleagues (and desire to continue doing so)

- Ability to work both independently and in a team environment


Published : Mar 7, 2021

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