Engagement Leader for a Boutique Management Consultancy

Area : Chicago, IL

Description :

Our client is a boutique management consultancy that works with forward-thinking leaders to transform the culture, leadership behaviors, and day-to-day work practices of their organizations...

They're seeking an Engagement Leader to work as part of an expert team, managing the day-to-day client relationships. In that capacity, the role involves understanding the client’s aspirations, diagnosing the current environment and barriers to change, and designing and implementing interventions to unleash the productivity, joy, and engagement of the organization.This role offers the opportunity to significantly contribute to organizational transformation in Fortune 100 companies and compelling non-profits, as well as contribute to the health and direction of the firm.

Responsibilities:

Project Design
- Lead the design and delivery of engagements that create extraordinary client value in the most efficient way possible

Thought Leadership / Expertise
- Learn and adopt core concepts around leader signals, personal productivity, team effectiveness, and high performance organizational culture
- Stay current on the best thinking from external thought leaders and continue to advance our collective expertise
- Contribute ideas and content that support our external communication and pubic relations outreach

Client Management
- Build effective relationships, rapport, and mutual respect with day-to-day working colleagues at the client
- Earn the trust and confidence of clients by providing them with expert advice and delivering genuine value that addresses important business and organizational issues
- Consistently role-model best practices in effective communications and high quality meeting design, management and follow-up
Work side-by-side with clients to drive large-scale change initiatives from writing executive speeches to delivering workshops to designing measurement and incentive systems

Business Development
- Master the fundamental economics of consulting and assist lead partners in the development of proposals and project pricing
- Track project time expenditures against expectations and advise partners on adjustments to scope and deliverables
- Collect client feedback and references at the end of the engagements to be used in future marketing materials

Project Leadership (in partnership with a supporting Project Manager)
- Oversee the development of a detailed work plan for each project that reflects the committed deliverables
- Ensure that all client commitments are being met on time and with exceptional quality
- Be proactive in identifying potential scope or resourcing issues and resolving them

Skills
- Expert at the full range of consulting fundamentals – project design, materials creation, client management and project management
- Extensive experience with meeting design, front of the room facilitation, and exceptional public speaking presence
- Sophisticated project management skills including the development and management of comprehensive project plans, the ability to make dynamic adjustments to the plan as new information appears, and the ability to keep the project team on track
- Excellent written and verbal communication skills
- Experience developing and mentoring others
- Expertise in the full Microsoft Office suite, in particular Powerpoint and Excel

Attributes
- Ability to inspire change in clients and to empathetically support them in making sustained shifts
- Willingness to lead from any chair and a track record of identifying opportunities to make a difference in any environment
- Unflappable in the face of a dynamic and service-oriented environment
- Demonstrated emotional intelligence and self-awareness and a willingness to freely give and receive feedback
- Ability to manage conflict productively and keep yourself and the team on an even emotional keel
- Strong curiosity and learning orientation – generally interested in how to make people and organizations operate more effectively

Published : Jul 16, 2020

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