Starting Your New Year’s Resolutions Early

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While the first few weeks of December are the busiest time of the year in many industries, lots of employees enjoy the benefits of a few days of well-deserved rest between the Christmas holidays and the new year. Before diving into the eggnog, why not get an early start on planning out your New Year’s resolutions? Having a plan in place before waking up with a champagne hangover on January 1st will make you all the more likely to stick with your resolutions from day one of 2019.

PLAN AHEAD: Planning ahead means that you’ll have extra time to contemplate your resolutions and set realistic goals. One of the primary reasons we fudge on our New Year’s resolutions by mid-February (or earlier!) is setting the bar unrealistically high for ourselves. Saying, “I’m going to go to the gym six days a week!” is admirable, but let’s face it, that’s not doable for everyone. If your sights are set on hitting the fitness center, but you haven’t actually made it there since June, shoot for four days a week to start. Equally important is not trying to change too much at once, especially with more major goals–you might be able to juggle calling Grandma once a week along with doing more thrift store shopping, but trying to quit smoking, start working out, and beginning the Keto diet may leave you feeling overwhelmed. Planning out realistic steps by the end of December will give you more time to evaluate your own personality and schedule, and to map out the necessary actions for achievement.

CREATE A REWARDS SYSTEM: Implementing a rewards system for yourself, such as treating yourself to a scoop of ice cream once you’ve hit the gym for two weeks straight, is another highly effective method for motivation. Remember those gold stars we got for good behavior in kindergarten? The same principle holds sway into adulthood. If you’re a planner, create a calendar or checklist to track your progress, and figure out when and how you’ll indulge. Knowing that there’s a massage waiting for you after you keep the kitchen clean for a month will make you all the more eager to get started–maybe even today!

KICK THEM OFF EARLY: Setting your resolutions early so that you have defined and realistic goals in place by January 1st is a good first step–however, actually putting your plan into action before the new year is even better! Those few extra vacation days during the holidays can serve as a perfect time to begin your plan to read one book per week; or limit your TV time to an hour each night. While financial and health goals might be a little more difficult to begin during the holiday season, with last-minute shopping and Aunt Cindy refilling your wine glass every time you turn your back, making even a small step towards your resolution (putting aside $20 in an envelope, taking a walk around the neighborhood with the kids) is still better than nothing.

Whatever you want to achieve in 2019, bear in mind the old adage: “Today is the first day of the rest of your life.” Take a step back during the busy holiday season and think about what you want to accomplish in the next year. Share your plans with your friends or family as you dig into the Christmas ham, and ask them to hold you accountable, even when you feel like quitting–your loves ones might even offer strategies that never crossed your mind, or offer to join you in volunteering or beginning that new diet.  Taking an hour before January 1st to really contemplate your goals, and your plan to achieve them, will increase the chances you’ll actually implement and stick with your New Year’s resolutions.

Happy Holidays from the Treehouse Partners team! What are your New Year’s resolutions for 2019, and how do you plan on sticking with them?

Gratitude in the Workplace – The Domino Effect of Acknowledgement and Thankfulness

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The Thanksgiving holiday season is generally a time of reflection and thankfulness. It’s a time to take inventory of our lives and count our blessings, from friends and family, to material possessions, to having a roof over our heads–particularly here in California, where so many have lost so much this fall. However, gratitude is often overlooked in the workplace, where tensions can run high and stress levels are elevated. Numerous recent mental health studies have posited that taking the time to consciously express thanks, both at home and in the workplace, can have an overwhelmingly positive effect on one’s psyche, physical well-being, and the surrounding environment.

Consider this excerpt from a WebMD article that highlighted the findings of Professor Robert Emmons (University of California): “Grateful people — those who perceive gratitude as a permanent trait rather than a temporary state of mind — have an edge on the not-so-grateful when it comes to health, according to Emmons’ research on gratitude. ‘Grateful people take better care of themselves and engage in more protective health behaviors like regular exercise, a healthy diet, regular physical examinations.’” This translates directly to reduced stress levels, fewer sick days, and a more positively-charged physical space. Optimism has a tremendous impact on both physical and psychological well-being, and gratitude is a quality often found in these exemplary positive thinkers.

In the workplace, an action as simple as sending a thank-you email to a colleague who helped out with a project can help to foster a collaborative work environment–one in which employees actively seek out ways to assist one another, acknowledge and appreciate the aid they receive, and congratulate each other on a job well done. If a coworker goes out of his or her way to explain a difficult concept, or demonstrate how to use a new software, we are more likely to happily return the favor when that colleague is in need of assistance. Those in a supervisory or managerial role can help inspire their employees and increase efficiency by recognizing the individual achievements of their subordinates. Positive reinforcement serves to create a workplace where employees are fully engaged and excited to come to work.

The winter holiday season is prime time for stress-related incidents at work across many industries, as budgets are stretched thin, coworkers scramble to use up their remaining vacation days, and end-of-the-year deadlines approach. This year, let’s strive to keep those endorphins flowing by going out of our way to appreciate the little things that our colleagues do to make our lives easier. Many of us owe more to our jobs than just a paycheck–work is also about creating and maintaining interpersonal relationships. By consciously making the effort to be patient, optimistic, and grateful towards our coworkers, we can transform our surroundings into a more gracious, understanding, and overall positive environment.  

Our founder, Kate Pletcher, writes thank-you notes and emails each and every day–additionally, she writes down 1-2 things she’s grateful for each night before she goes to bed. Making gratitude part of a daily routine–not just during the holiday season, but throughout the year–is an integral step along the path of positive thinking and kindness to others. What techniques do you use to recognize the things you’re grateful for?

Source: https://www.webmd.com/women/features/gratitute-health-boost#1

 

Virtual Reality – The Future of Recruiting?

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Virtual Reality (VR) is an up-and-coming tool in the recruiting industry. But what exactly is it and why is it so revolutionary? Well, according to Reality Technologies, VR makes it possible for an individual “to experience anything, anywhere, anytime. It is the most immersive type of reality technology and can convince the human brain that it is somewhere it is really not.”

Although this technology is typically used in the entertainment sector, it is slowly starting to expand into new territories, including human resources. In fact, employers invested $7.17 billion dollars last year on VR, and that number is expected to increase to 75 billion by 2021! Large, multi-billion-dollar companies, such as Jaguar and Deutsche Bahn are utilizing VR to identify and attract top talent, demonstrate their company culture, and reduce job training costs. Furthermore, thousands of hiring managers expect virtual reality will regularly be used in the interview process in the near future.

Jaguar Land Rover, a British multinational automotive company, is already using the Gorillaz mixed reality app to incorporate the VR experience into their recruiting system. The app contains an augmented reality code-breaking test that assesses an individual’s engineering skills. Candidates who beat this game demonstrate their abilities and are therefore expedited through the firm’s recruitment process. Hundreds of thousands of people from 35 countries have already participated in the challenge and 555 have successfully completed the game. Alex Heslop, head engineer at Jaguar, believes this traction would not be possible without this VR experience, as it’s attracting more innovative, challenge-seeking individuals, who would never have considered a career in the automotive industry. Besides the advantage of attracting a wider variety of people, VR also allows hiring managers to illustrate what a specific role entails and assess whether or not a candidate can be successful in that job.

Deutsche Bahn, a logistics provider in Berlin, has a small library of augmented reality videos to show candidates the perspective of working in various roles.  For example, a potential employee who is interested in a substation distribution electrician role with Deutsche can wear their VR headset and follow an electrician through their daily routine. The hiring manager of the firm, Kerstin Wagner, believes that using these videos not only allows recruiters to better assess whether or not a candidate has the skills needed for a job, but also allows the candidate to determine if the particular role would be a good fit for them. Employing a VR process is also expected to increase efficiency, retain top talent, and decrease costs associated with training new employees.

Although virtual reality has yet to be utilized by a majority of firms, experts believe that is simply a matter of time before this technology is adopted. Here at Treehouse Partners, we like to stay informed on all trends and how they may affect recruiting in the future. We hope you learned a little bit more about virtual reality and how it can be employed in a number of ways. And if you’re not still convinced that VR is the way to go, be sure to go out there and check it out for yourself!

Sources:

http://www.realitytechnologies.com/virtual-reality

http://variety.com/2017/digital/news/virtual-reality-industry-revenue-2017-1202027920/

https://media.jaguarlandrover.com/news/2017/06/jaguar-land-rover-and-gorillaz-seek-new-engineering-talent-alternate-reality

http://www.talenteconomy.io/2017/03/13/firm-uses-virtual-reality-recruit-others-follow/

 

 

Listening to your Gut

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This blog is from our guest blogger & Recruiting Associate here at Treehouse Partners, Zach Loeb. Zach also runs an intuitive career coaching company offering career coaching sessions, psychic readings and mediumship readings. Find out more here.

Have you ever heard someone say, “Wow, I’m so glad I didn’t listen to my gut?” 

Neither have I, nor has anyone to whom I’ve posed that question. Yet we all have plenty of examples of instances where our gut gets to the point where it needs to practically scream at us to make a decision one way or another — and we’ve ignored it.

And after experiencing some kind of entirely avoidable consequence, we pledge, “next time I’m going to listen.”

Then there are public figures such as Richard Branson, Oprah, Steve Jobs, and Albert Einstein, who despite their work in different arenas, all speak openly about the value of listening to their gut instincts.

We all have this voice inside us. And it seems to be not only be looking out for our best interests, but has a very high rate of accuracy. Might that be something worth exploring?

Your gut instinct, also known as intuition, is the ability to understand something immediately, without the need for conscious reasoning.

Society places a heavy value on fact-based, rationale decision making, which may make us feel sheepish acknowledging that intuition plays a role in guiding our decisions — especially decisions related to something as important as our careers.

Much of how we’re taught to make career decisions is based on rational processes: Creating a checklist based on what’s important, gathering information online and through informational interviews, examining industry trends, etc. What does the job pay? Does it match your skills? What’s the growth potential?

But what about this other, less definable, intuitive area? How can we use that to help us in making the best possible choices when it comes to our career?

For starters, by not ignoring it. Think back to your last few big decisions;those where you followed your intuition and those where you didn’t. Which decisions turned out best? If you find your best decisions were ones in which you listened to your gut, it can be helpful to look closely at how your intuition speaks to you.

It might speak to you through feelings in your body or emotions; for example, through excitement (clairsentience). Perhaps it speaks to you in the form of a knowing — you don’t know why, but you just know one option will work out best, even if you don’t have any logical reason for believing so (claircognizance). Other ways our intuition can speak to us: through images that pop into our head, seemingly out of nowhere, or arrive through dreams (clairvoyance). Or it might be something that comes to you through your hearing (clairaudience). As every person is different, every person can have their own way of receiving intuitive guidance.

Here’s a technique for actively tapping into your intuition and getting clarity on a yes/no question. Close your eyes, think about something you love, immerse yourself with that feeling. You may notice a slight expansion inside your belly, or a lightening, or possibly a lifting up. This feeling will be your ‘yes.’ Now do the opposite. Think about something you don’t like and fill yourself up with that negative feeling. It may feel like a contraction, a darkening, or a heaviness. This feeling will be your ‘no.’ When you have a decision to make (like “should I pursue this job?), close your eyes, get still, ask yourself the question and see what it feels like inside – like your yes or your no.

There are a multitude of ways to tap into your intuition. It is a form of communication that is particular to each one of us, and is designed to assist us. We can go about our career path in intellectual ways, but there’s help available. So why not tune into it and take the inspired action being offered?

Do Mistakes Matter? (guest blog by elizabeth danzinger – founder of worktalk)

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A bank branch manager recently told about one of her premier bankers. His emails were full of misplaced capitalization, typos, and other glaring errors. When she tried to correct him, he said, “Look, I know my clients. They’re my friends. It doesn’t matter if there are mistakes; they know what I mean.” He had generated a lot of business, but his numbers were falling. Then the manager received a private email from one of the banker’s biggest clients. He wrote, “Please take Mark off my account. If he can’t spell, I don’t believe he can handle our finances.” This was a $5 million account. The client email became part of the banker’s personnel file. He was dismissed soon after.

Yes, readers may be able to figure out what the banker meant. But they will also figure out that he doesn’t care about details, and perhaps that he is ill-educated or ignorant. All these conclusions are bad for his credibility and for his employer’s reputation.

This “It doesn’t matter if there are mistakes” attitude is creeping into the world of business writing and leading to an erosion of quality. We are looking at a societal erosion of respect for standards, and business writing is just one domain where fighting the good fight is becoming harder than ever.

Here are four common reactions when managers point out writing errors, along with ideas to rebut them.

– “It’s my personal style”
When shown their errors in syntax, some folks say, “Those are stylistic changes, not substantive ones. You’re ruining my personal style.” But you can have a distinctive personal style that doesn’t involve outright errors. You can have a personal style of clothing at work that includes a wide array of options, but most people cannot wear dirty, saggy torn-up clothing to a business meeting.  Similarly, there’s nothing stylish about mismatching singular and plural, dangling modifiers, using an incorrect word, or allowing typos to stand.

– “Just get it done, even if there are errors”
In a fast-paced environment, the pressure is relentless to “get it done”. Sometimes “get it done” takes precedence over “get it done right”. But if you don’t get it done right, there are prices to pay. The reader may misunderstand and turn into a pesky pen pal asking for clarification. Or maybe the message will slide through, but the reader will come away thinking that the company which sourced the message is run in a hasty, slapdash manner. Is that what you want?

– “You’re just being picky.”
Yes, you are being picky. You are picking the correct over the incorrect. Is that so bad?

– “What difference does it make? They’ll understand me.”

In many cases, readers do figure out what that brilliant subject matter expert was trying to say. So is he right to proclaim that it makes no difference that the reader had to rub many neurons together to infer his meaning from the hodgepodge of words he had flung together? I say he is wrong.

The real problem is that the reader might think he understands but he might not really understand the scope and nuance of the writer’s meaning. Only a subject matter expert who takes the time to craft his message will be rewarded with the full comprehension that clear writing creates.

So, to answer the question posed above, mistakes do matter. Writing mistakes:

– Damage meaning,

– Hurt credibility

– Undermine branding

– Cause business problems when misunderstandings, wrong work, and mistakes result from slipshod communication

– Show disregard for standards and disrespect for the time the reader is taking to read the message.

The next time your employee says, “They’ll understand me anyway,” or “What’s the difference?” tell him that in your organization, standards matter too. And you are standing up for them.

©2018 Elizabeth Danziger

What does Worktalk do?

When communication is clear, business flows. When it is murky, the whole organization suffers. Worktalk enables businesses to harness the power of communication. Our training and coaching programs support you in creating better business results through better writing. Visit www.worktalk.com for more information.

FREE CONSULTATION

If you would like to relieve the communication pains your organization might be feeling, you are welcome to a complimentary 30-minute consultation with Worktalk’s trainers. We will recommend concrete steps you can take right away to reduce the number of mistakes in your corporate communication. Contact lizd@worktalk.com or 310.396.8303 to schedule a call.

Is Your Organization Having a Heart Attack? (Guest Blog by Elizabeth Danzinger – Founder of Worktalk)

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“Referred Pain” of Problem Communication
When a person is having a heart attack, her left arm may hurt. The illness is in her heart, but another part of her body is sending pain signals. When pain is felt in a part of the body other than its actual source, doctors call it “referred pain.” Referred pain occurs because of subtle nerve connections between the actual source of the pain and location where it is experienced. In other words, the locations seem unrelated, but they are connected.

Communication is the Heart

Communication is at the heart of every organization. Do people understand each other? Do they know what is expected of them? Do they feel good about the people they work with?  To a great extent, the answers to these questions depend on how successfully managers and staff communicate with each other. Just as a physical heart might signal its distress by triggering pain in far-flung parts of the body, communication breakdowns often manifest themselves in a wide variety of organizational dysfunctions.

For example:

– Productivity declines when hundreds of murky messages and cc’d emails consume so much of an employee’s day that he cannot get his job done.

– Productivity also suffers when employees frequently have to ask each other to explain what they meant in emails and other documents.

– Budget overruns can occur when cloudy emails and instructions lead to misunderstandings that require repetitions and re-work.

– An operations bottleneck can result from employees not understanding directions for production.

– Workplace accidents may increase when safety policies and procedures are conveyed in roundabout, difficult to understand language.

– A morale crisis may ensue when employees interpret managers’ tone as disrespectful or angry.

Each of these issues appears as a separate problem, but at their root, they are problems of communication. Tinkering with the symptom will not alleviate the cause.

Is your organization experiencing referred pain?
Communication is ubiquitous but invisible; it underlies every work process, yet often escapes our notice. When confronted with an organizational problem, it makes sense to look for immediate causes. However, it also makes sense to delve into root causes. By searching for root causes, we can keep the problem from worsening or happening again.

I urge you to consider communication as a factor when you are looking at organizational difficulties. Doing so will keep you from wasting time treating pain in the arm when the problem is in the heart.

Does your organization – or do your clients’ organizations – suffer from referred pain? Could the root cause be a breakdown in communication? If so, contact Worktalk. We give employees the skills and insights they need to communicate clearly, succinctly, and respectfully.

©2017 Elizabeth Danziger All rights reserved

What does Worktalk do?

When communication is clear, business flows. When it is murky, the whole organization suffers. Worktalk enables businesses to harness the power of communication. Our training and coaching programs support you in creating better business results through better writing. Visit www.worktalk.com for more information.

FREE CONSULTATION

If you would like to relieve the communication pains your organization might be feeling, you are welcome to a complimentary 30-minute consultation with Worktalk’s trainers. We will recommend concrete steps you can take right away to get rid of the “referred pain” of ineffective communication. Contact lizd@worktalk.com or 310.396.8303 to schedule a call.

Goal Setting & Productivity – The Perfect Match

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Everybody loves a day at the beach, and we here at Treehouse are no exception!

Every workplace strives to be the most productive environment they can be, and many companies go to great lengths to try to push their workers to the next level of efficiency. At Treehouse, we’re no different, and seemingly have tried everything to keep an efficient and focused, yet fun workplace. Fortunately, we’ve found one solution that really seems to work for us: goal-setting. By setting both individual and company-wide goals, we’ve found our productivity and efficiency increase, while keeping our community fun and continuously learning more about each other.

We’re not the only ones who have noticed the positive results of goal-setting. Recent studies from both the Institute of Labor Economics and the Center for Management and Organization Effectiveness have displayed that by simply setting a few goals a week, employees can improve their productivity by as much as 25%. That’s like adding an extra two hours to each of your eight-hour work days! Workers also found themselves more motivated to tackle the tasks they already had in front of them. Other studies show this accomplishment isn’t unique to individuals; in fact, entire workforces can increase their productivity and focus, simply by setting goals as a group.

Reaching these goals not only makes workers more productive, but also gives your workplace an opportunity to incentivize productivity with some fun teambuilding activities. We at Treehouse recently spent the morning on a sailboat in Marina del Ray, getting to know a little bit more about each other and enjoying our joint achievement. This day of fun and bonding not only allowed our workplace to relax, refocus and have a unique experience together, but it also has made us more driven as an office to hit that next set of goals together!

The holidays are the perfect time to make some room for fun at work – and this can be especially productive if some goals are set first to get there. You’ll be surprised by the increased focus, productivity and collaboration your office shows! Whether you’re out tackling the newest escape room with your entire office, going to dinner as a small team, or just taking the company out on the water like we did, it’s always nice to get a little taste of success.

Bringing “Thanks” to the Workplace

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With the holiday season right around the corner, people are starting to shop for gifts for friends and family, prepare festive foods, invite guests over to celebrate Thanksgiving, and maybe even decorate their houses. Although this season is a fantastic opportunity to spend time with loved ones and be thankful for what we have, we often forget to bring that thankful holiday spirit into our workplace. In fact, according to a survey conducted by John Templeton Foundation, Americans are less likely to feel or express gratitude at work than anyplace else! We think employees and employers should take the time to demonstrate their appreciation for those within their office, as doing this can boost morale and increase productivity. Not to mention, you’ll feel great for making someone’s day a little bit brighter. Here are some suggestions to incorporate gratitude into the office!

Write a thank-you card:

In this day and age, where we communicate primarily through email, phone, and social media platforms, we rarely (if ever) receive handwritten notes. This Thanksgiving, consider showing your appreciation for an employee by giving them a handwritten thank-you note for something they may have done for you. According to an online study by Harris Interactive, “53% of employees would stay at their company longer if they felt more appreciation from their boss, and 81% said they’re motivated to work harder when their boss shows appreciation for their work.” So employers, get out your pens and start writing!

Thank the people who never get thanked:

There are inevitably people in the office we typically forget to thank. These people put in an immense amount of effort into their work and nobody even realizes it. For example, when was the last time you thanked the janitor who cleans your office every night after you leave, or the intern that makes your life easier without you even realizing it? Psychologists say that being appreciated can energize individuals, promote healthy sleep habits, increase productivity, enhance happiness, and even decrease blood pressure! So take time this holiday season to thank the people you rarely acknowledge on a day-to-day basis.

Incorporate gratitude your company culture:

Employers can integrate gratitude into their companies in numerous ways! For example, you can develop a company gratitude journal, where both employees and employers can make notes of things (even anonymously) they are grateful for in the office. According to Forbes contributor, Nancy Collamer, explicitly stating what you are thankful for produces serotonin and dopamine — the brain’s “feel-good” chemicals, which reduces anxiety and stress, thereby increasing productivity and promoting happiness. If you’re an employee, maybe suggest implementing an office gratitude journal or gratitude bulletin board to your higher-ups.

Volunteer with your employees or coworkers:

Especially over Thanksgiving, there are endless opportunities to volunteer and give back to your community. For example, you can arrange a company trip to help out at a local food bank or food kitchen. If your office is too busy to volunteer during this hectic season, you can always create a “donation box” and have people donate items they want to give away and then drop off this box off to a local organization. Knowing that you made a positive difference in someone’s life will not only make your day brighter but also provide you with some great health benefits. In fact, a report conducted by A Corporation for National & Community Service concluded volunteering decreases depression, reduces stress, and provides individuals with a sense of purpose and fulfillment!

We hope you were inspired by some of these suggestions and consider incorporating these tips into your own workplace. All of us at Treehouse Partners wish you a wonderful Thanksgiving filled with love and happiness (and of course, great food)!

Sources: https://www.forbes.com/sites/nextavenue/2016/11/14/why-giving-thanks-is-good-for-your-career/#6d44724659d1

https://www.forbes.com/sites/nextavenue/2015/03/19/5-surprising-benefits-of-volunteering/

https://www.linkedin.com/pulse/thank-people-who-never-get-thanked-pawan-kumar/

Join our Hipster BBQ!

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Music in the workplace is proving to be more helpful than hurtful.

Listening to music in the morning is a great way to start the day, especially when commuting to work. Whether it’s the radio or your personal playlist, the tunes boost energy and make the drive a little less drab. However, in most workplace settings the music stops when the work begins.

At Treehouse Partners, it’s just the opposite. Music is not only always playing, but dancing and singing along are also widely appreciated and encouraged. It can be mundane working in a silent environment, especially when it’s a smaller or shared office space. In addition to making the workday a little more fun, music has been found to increase productivity and effectiveness.

In a recent study, researchers at Cornell University found evidence to support the notion that working while listening to “upbeat” music can lead to increased productivity, cooperation among coworkers and more hard work. It’s no different than a workout class for example, everyone in the class is in sync as a result of the beat, which leads to more unison and cooperation throughout, not to mention an increased energy in the room. The same is true for us in the Treehouse; whether it’s a slight foot tapping to the beat or full-on singing and dancing, everyone is engaged in not only the music, but also their work. Being in sync with the music leads to in sync coworkers who are more willing to work together. By incorporating music with a strong beat and energetic vibe, a new type of professional environment emerges that benefits both employees and employers.

Our playlists in the Treehouse vary almost daily, but a consistent favorite is Hipster Barbecue on Pandora. The playlist includes songs from the Arctic Monkeys, The Head and the Heart, and Vampire Weekend to name just a few. Hipster Barbecue always seems to get the office feeling groovy in the mornings! A recently discovered favorite of our CEO’s is Poolside Hits, which is great for an afternoon energy surge.  Diana, our Recruiting and Operations Manager is the old soul of the office when it comes to her music preferences. She prefers classic rock and loves the Beatles; her playlist choices are great for any time of the day! While we may not always agree on what playlist should be on at any given moment, it is safe to say music is always playing in the Treehouse and according to Cornell, we’re doing it right!

Music for the professional soul is the new office trend, you’ve heard it here first. What do you listen to during your workday?

Follow along with our favorite playlists on Pandora and Spotify!

https://play.spotify.com/user/chelseybaeb/playlist/5xnpyMj7u1HA74ayREI74c

Not Another Boring Newsletter (A Message from our CEO)

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Friends and Partners,

As you may have noticed, we don’t send newsletters.  I am asked almost daily to share my insights and thoughts on the current state of recruiting, hiring, and general talent management, but haven’t done so on a mass scale… until now.

The first half of 2017 has been a bit… well… weird.

We had SEVEN people in the past six months turn down offers from our clients.  To give you some context, we had FOUR people in the previous six+ years turn down offers.  In a bit of a panic, I sought answers.  As it turns out, The Treehouse is not alone in this significant uptick in “candidate flight.”

In a recent study of recruiter sentiment, 90% of recruiters said they believe the market is candidate-driven, up from 54% in 2011. Recruiters also indicated the second biggest obstacle in hiring is “lengthy hiring practices” of companies. Furthermore, nearly 50% of declined offers were due to candidates accepting another job, up from 37% in early 2015. This isn’t a challenge, it’s an opportunity, but if we want to continue to attract, hire, and retain the best talent, we need to adapt and refine our approach.

Ladies and gentlemen, we’re in a buyers’ market, and therefore, I believe there are a few better-practices we can (read: need to!) act on. Candidates are still looking for great places to thrive, so let’s not give them a reason to look beyond the opportunities you have:

  • Process: Don’t lose candidates to sloppiness. Organizations don’t need an overly-sophisticated interview process, but they do need an agreed-upon approach and timeline – Who is on point for scheduling, communicating, and managing the interview process? Who will be conducting interviews? What interview format will each interviewer use? How many stages of interviews? What is the decision-making criteria
  • Momentum: Don’t lose candidates to other priorities. A slow or drawn-out interview process is a great way to lose a candidate to another firm (which has moved faster and more decisively). To keep high-potential candidates excited and connected, offer a cadenced, structured, and intuitive interview experience.
  • Communication: Don’t lose candidates to procrastination. Ensure a 24-hour turnaround on scheduling, interviewing, feedback, and next steps – this is for candidates, but also any recruiter with which you’re partnering.
  • Pull the Trigger: Don’t lose candidates to indecision. When you find the needle in the haystack, be prepared to make the hire – the best talent won’t wait long before exploring other options. We’ve seen some amazing candidates fall through the cracks because clients over-deliberated and second-guessed. When you know, you know.
  • Offers: Don’t lose candidates to a nickel and dime strategy.  If you know the candidate is right, make a fair, or more-than-fair, offer. You never want to start an important working relationship with the awkwardness of a negotiation for marginal dollars.
  • Closing: Don’t lose candidates to the unknowns. The offer conversation is NOT the time to identify potential risks (e.g., counter offers, other opportunities, family situations, travel tolerance, etc.). These need to be addressed during the interview process so there are no late-stage surprises –  the offer and closing should feel more like a champagne toast than a poker game.

When we started this company seven years ago, organizations could get away with a little sloppiness, but today, these are the table stakes. I don’t want to come across as critical or preachy, but the changing landscape is real, so, together, we need to do the basics brilliantly! As always, please let me know if you have any comments or questions… and have a great holiday weekend/week next week!

Many thanks,

Kate Pletcher, CEO of Treehouse Partners

PS – Perhaps it goes without saying, but it’s also important to focus on retention of your “A” Players… if you’ve got a good crew, make sure to respect, empower, and reward them!!!